Prepare for Your
First Appointment
Financial
Planning
Returning
Patients
request an appointment online.
Frequently Asked Questions
- Appointments
- Locations, Directions & Parking
- Our Doctors
How do I make a new patient appointment at MD Anderson?
To start the appointment process, fill out our online appointment request form, or call us at 1-877-632-6789 and press option 2.
How long will it take to get an appointment?
The length of time before your first appointment will vary depending on your diagnosis.
Can I just get a second opinion and then leave?
Yes, most of the centers at MD Anderson offer second opinions on treatment, and you don’t have to make a commitment to receive treatment through us.
How long will I need to be in Houston for my first appointment?
Your first in-person visit may take several days while tests are completed and a care plan developed. Your length of stay will depend on your treatment plan and you will learn more after you arrive. Learn more about preparing for your first visit.
How do I reschedule or cancel an upcoming appointment?
To cancel or reschedule an appointment online and/or to send a general message to your scheduler:
1. Select "My Appointments"
2. Select "Upcoming Appointments"
3. Select/open the appointment with the doctor
4. Scroll down and select "Cancel" (If you wish to reschedule, just indicate that in your message)
This will allow you to send an online message to the appropriate scheduler. You won't be able to select on a diagnostic appointment to send a message, only the appointment with the doctor.
You can also call 877-632-6789 and select option 3 to be connected with the appropriate center.
Can I bring my children with me to my appointment?
Please review the latest information about MD Anderson's updated visitor policy due to COVID-19 precautions. If you have questions about our visitor policy, contact Patient Advocacy.
Due to safety concerns, patients or their visitor should not bring anyone else with them to an appointment. This includes children under 18 and adults who are unable to care for or move themselves. Appointments will be rescheduled if a patient or visitor arrives with someone who is dependent upon them for care.
Learn more about MD Anderson’s child visitation policy.
Do you take my insurance?
If you are enrolled in a managed care plan (HMO, PPO or POS), your treatment at MD Anderson may be covered by insurance. Check our list of currently accepted insurance plans. If you don’t see your plan listed or you have insurance questions, call 877-632-6789.
Please note that this list is not comprehensive. It is typically up to the insurance company to determine if the plans they offer will allow access to MD Anderson. Insurance is also verified when going through the new patient appointment process. Please contact your insurance carrier to verify your coverage and/or benefits.
What are the different MD Anderson locations?
A list of patient care locations in the Texas Medical Center is here, and the addresses of all of our locations are here. Details on where to park and how to navigate the Texas Medical Center are available, too.
Where should I park when visiting MD Anderson?
We have several convenient areas to park. View more about parking.
Do you have a mobile app to help with directions?
Yes. Get directions and access MD Anderson news and resources with our free MD Anderson Mobile app, available through Apple's app store or Google Play.
Do you have a location close to my home?
MD Anderson provides cancer care at several convenient locations throughout the Greater Houston Area and collaborates with community hospitals and health systems nationwide through MD Anderson Cancer Network®.
What are the locations and hours of operation for MD Anderson Diagnostic Laboratory Centers?
MD Anderson operates Diagnostic Laboratory Centers at its Texas Medical Center location and at locations throughout the Houston area. Visit our Diagnostic Laboratory Centers page for locations and hours of operation.
What are the locations and hours of operation for MD Anderson CT scan/diagnostics centers?
MD Anderson offers diagnostic services in our Texas Medical Center and other community-based locations. Diagnostic imaging clinics offer blood draws and preventative screening. A sub-specialized radiologist with expertise on advanced imaging techniques is available at each location.
Texas Medical Center locations
Main Building
Monday-Friday: 6 a.m.-8 p.m.
Saturday: 7 a.m.-3 p.m.
Sunday: 7 a.m.-7 p.m.
Mays Clinic
Monday-Friday: 6 a.m.-6 p.m.
Saturday and Sunday (CT and MRI patients' only): 6 a.m.-4 p.m.
Houston area locations
Bellaire
6602 Mapleridge St.
Houston, TX 77081
Phone: 713-218-8310
Monday-Friday: 6:30 a.m.-3 p.m.
West Houston
15021 Katy Fwy, #100
Houston, TX 77094
Phone: 281-994-0700
Monday-Friday: 7 a.m.-3:30 p.m.
Where can I stay when visiting MD Anderson?
Joe’s House: Joe's House is a nationwide online lodging resource for cancer patients and their families who must travel away from home for medical treatment. Use the search tools to create a list of lodging options in and around MD Anderson.
Joe's House also provides printable lists of Houston-area lodging specifically for MD Anderson patients and visitors:
- Hotels list
- Apartments list
- Additional housing resources
Texas Medical Center (TMC): The Texas Medical Center website lists several options for lodging in and around MD Anderson. Make sure to ask for the “medical rate,” which is usually lower than the standard rate. All hotels reserve the right to change their rates at any time.
Rotary House International: The Jesse H. Jones Rotary House International is a full-service hotel, owned by MD Anderson Cancer Center and managed by Marriott International. The hotel is dedicated to serving the needs of MD Anderson patients and their families while in Houston.
How do I contact a specific doctor?
The best way to contact a MD Anderson doctor is to call our Referring Provider Team at 1-877-632-6789, option 1.
MD Anderson does not publish our individual doctor’s contact information for privacy reasons. If you are a patient, you can also send a secure message to your care team via MyChart.
How can I access a doctor’s bio?
All of our doctors’ bios are accessible in our searchable faculty directory. Our faculty directory includes all MD Anderson scientific and clinical faculty members. Search our faculty directory.
Are any of MD Anderson's doctors on Twitter?
Yes. Many MD Anderson experts are active on Twitter.
Do you have doctors that specialize in my type of cancer?
Our faculty and staff include experts in all types of cancer, common and rare.
Getting to MD Anderson
Find information on travel services, parking, lodging options and how to navigate the MD Anderson campus.
Tips on how to navigate MD Anderson
New to MD Anderson? Here are some tips for patients and caregivers.
While You're Here
MD Anderson has many spaces for patients, families and caregivers to relax between appointments or during their stays. Learn about our hospitality center, libraries, Patient and Family Center and more.
Resources for Patients
Children's Cancer Hospital
The Children’s Cancer Hospital at MD Anderson is a special place for treating children, adolescents and young adults with cancer. Our expertise, research and family-centered care set us apart.
International Patients
Many of our patients travel to Houston from all over the world for cancer treatment. Our International Center can help with becoming a patient, travel arrangements and language assistance.