Patient Advocacy

At registration, every patient is assigned a patient advocate who serves as a liaison between the patient and MD Anderson. Patient advocates provide an opportunity in a confidential setting to voice a complaint, concern or problem, or to seek a resolution. They also provide information about resources and services available to patients and families, as well as education about patient rights and responsibilities.

Locations

• Main Building, Floor 3, near Elevator D (B3.4324)
• Mays Clinic, Floor 2, near The Tree Sculpture, ACB2.2135

Get Directions

Hours: Weekdays 8 a.m.-5 p.m.
Phone: 713-792-7776 (after hours and weekends, call 713-792-7090)

Greeter Program: When you come to MD Anderson, we want to make sure there is a friendly face to greet you. The Greeter program allows MD Anderson staff members to welcome patients and families during the registration process in the Clark Clinic and Mays Building lobbies.

Patient Rights: We want you to know what your rights are as a patient, as well as what your obligations are to yourself, to your physician, to other patients, and to the Cancer Center. Available in five languages:
 

• English
• Español
• Arabic
• Chinese
• Vietnamese