Frequently Asked Questions
How do I make an appointment at MD Anderson?
We offer two convenient ways to request your first appointment.
Online: To start the appointment process, fill out our online appointment request form. After you submit the form, a patient access specialist will call you within one business day to gather any additional information they may need such as medical records and insurance.
Call: Contact askMDAnderson at 877-632-6789 option 2, and a health information specialist will begin the appointment process by phone. Our office hours are Monday – Friday from 8 a.m. to 11 p.m. and weekends and holidays from 8 a.m. to 7 p.m. Central Standard Time.
Do I qualify for any clinical trials?
We have more than 700 current clinical trials for all types of cancer. You must be a MD Anderson patient before you are eligible to participate. Once you make your first appointment with us, you will be able to discuss clinical trial opportunities with your MD Anderson physician.
What are the standard treatments for my disease?
MD Anderson's standard treatment guidelines
for many common cancers can be found on our website. However, these guidelines are not intended to replace a consultation with a MD Anderson physician. At MD Anderson, we know that no two people are exactly alike—and no two cancers are exactly alike, either. That's why each patient receives a treatment plan tailored to his or her particular needs. MD Anderson treats the whole person, taking into account medical history, lifestyle and other health issues.
Do you have doctors that specialize in my type of cancer?
Our faculty and staff include experts in all types of cancer, common and rare.
Where do I stay if I become a patient?
Generally, your first appointment and many of your treatments can be done on an outpatient basis. If you're traveling a long distance, check out our lodging and travel information for hotels, RV parks and other facilities in the Houston and Medical Center areas.
There are also several low-cost and long-term lodging options offered by MD Anderson. Our existing patients can contact the Social Work department for information about courtesy or low-cost housing, and other services that may be available to them. The Social Work department can be reached at 713-792-6195 between 8 a.m. and 5 p.m. Central Standard Time, Monday through Friday.